The turnover rate of truck drivers is a historic problem the world over, as any waste management company has experienced.
Replacing drivers who know their fixed routes with drivers unfamiliar with that information – and getting them up to speed – has always been time consuming and expensive.
Any driver, any route
Technology has produced the solution. AMCS Guided Navigation is designed specifically for the industry, and it’s different from other software. It combines machine learning with human experience.
What this means is, the knowledge of experienced drivers is digitised and transferred to drivers unfamiliar with their routes. The system navigates them turn by turn.
“After recording, the route is digitally available on the in-cab devices of all other colleagues, including the less experienced ones. Waste collectors are able to drive routes more efficiently cutting back both on time and work”, says Conor Dowd, UK Sales Manager at AMCS.
Waste collectors are able to drive routes more efficiently cutting back both on time and work
“In addition to this, the quality of the waste collection improves and with that fewer bins are missed. This mitigates the risks of extra costs for an additional collection.
“At the same time, it reduces customers call-backs which prevents an unnecessary increase in the workload of the call centre.”
The Route Editor functionality allows for written and spoken driver instructions. For example, any hazards, such as roadworks or schools, can be called out to the driver along the route, so that they know what to expect and can prepare to slow down.
AMCS Guided Navigation can run both as a standalone solution or also integrated into AMCS Mobile Workforce, one of the six solutions of AMCS Platform.
The AMCS Platform offers a fully integrated and end-to-end portfolio of solutions to manage the waste and recycling lifecycle. Solutions include Enterprise Management, Intelligent Optimisation, Mobile Workforce, Vehicle Technology, Digital Engagement and AMCS Analytics.
We invite you to learn more by watching our Guided Navigation video.